Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Bug Reports
Found a bug in client-side processing, cloud processing, or account features? Let us know!
Priority ResponseFeature Requests
Have an idea for new processing features, account improvements, or UI enhancements?
Community DrivenGeneral Support
Need help with processing options, account issues, or have questions about features?
Quick ResponseIs my data safe when using Pixmize?
Yes! We use a hybrid approach: basic operations happen locally in your browser, while advanced AI features use secure cloud processing via ImageKit.io. Your account data is securely managed by Clerk.
What's the difference between processing methods?
Client-side processing keeps images on your device for maximum privacy. Cloud processing via ImageKit.io enables advanced AI features like background removal with professional results.
Do I need to create an account?
Basic tools work without an account. Premium features and advanced AI processing require account creation for access tocloud services.
Critical Issues
Service outages, security concerns
General Support
Bug reports, account issues, processing questions
Feature Requests
Enhancement suggestions, feedback, general inquiries
Before reaching out: Please check our FAQ section above or review our Privacy Policy for information about data handling and processing methods. For account-related issues, try checking your account settings first. This helps us provide faster responses to everyone!